All Episodes

Each episode offers a new perspective from the fin-tech industry’s key leaders!

Episode 162: How Do Consumer Offers and Rewards Really Work?

This week on Commerce Code we speak with James Trocme, Chief Operating Officer at Points4Purpose. Points4Purpose is a pioneer in cause-related marketing, transforming consumer rewards into charitable gifts and giving consumers control over their rewards through CLO technology. James is a deep subject matter expert in the digital commerce space, so today we unpack the history, mechanics, and particulars of coupons, offers, points, and how all that evolved into an ecosystem that can support something as complex and sensitive as what P4P offers today.

Commerce Code
Commerce Code
Episode 162: How Do Consumer Offers and Rewards Really Work?
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Episode 161: Consumers! Cards! Cash-back! And . . . Leather Wallets?

This week on Commerce Code we speak with Kelli Hobbs, VP, Head of US Business Development at Valuedynamx, and Laura Kelley, Associate Director, B2B Marketing at Valuedynamx. We're talking about a study Valuedynamx ran to understand consumer preferences and plans relating to: • cash-back vs. points vs. other rewards • debit cards, credit cards, and leather wallets • how AI might help tailor offers, points and redemption paths for consumers - and fantasy football and what the word "football" means

Commerce Code
Commerce Code
Episode 161: Consumers! Cards! Cash-back! And . . . Leather Wallets?
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Episode 160: How Open Enrollment is Changing Consumer Engagement

This week on Commerce Code we speak with Mark Lesiw, Chief Commercial Officer at Olive and Jared Anderson, Head of Partnerships at Olive. Their company is an all-in-one embedded finance platform that powers instant rounding, matching and rewards by allowing consumers to enroll any card for rewards. Olive’s thesis is that enabling that kind of open enrollment helps fundraisers, money managers, loyalty programs and others to drive customer engagement - so that’s what we're talking with Mark and Jared about today.

Commerce Code
Commerce Code
Episode 160: How Open Enrollment is Changing Consumer Engagement
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Episode 159: The Summer Student Loan Episode

This week on Commerce Code, Dan Currell, Chief Executive Officer of the Digital Commerce Alliance, is headed down the Student Loan Rabbit Hole in a big way - while keeping one eye on the retail, marketing, banking and fintech space that Commerce Code is always focused on.

Commerce Code
Commerce Code
Episode 159: The Summer Student Loan Episode
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Episode 158: Better Data, Better Credit Scores, and Better Opportunities

This week on Commerce Code we speak with Rikard Bandebo from VantageScore and Christian Widhalm from Bloom Credit. We are talking about: • Economic and social opportunity - how many thin file, no file and subprime consumers are there in the USA, why are there so many, and how does it impact them? • Credit-building products - we’re seeing more companies offering products that are designed to help consumers build their credit - what’s driving that trend and what’s in it for companies? • Credit data accuracy - how much of a problem is inaccurate credit data - and how can the system improve?

Commerce Code
Commerce Code
Episode 158: Better Data, Better Credit Scores, and Better Opportunities
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Episode 157: Using Loyalty Platforms to Create Accessibility and Engagement

This week on Commerce Code we speak with Ericka Navarro, VP of Client Success at Rethink Loyalty. We are talking about how to create accessibility and engagement in loyalty rewards programs, breaking down the rewards business model in plain English, figuring out how the different players in the rewards space are behaving differently now, and talking about how people think and behave differently in an environment where their wallets are thinner.

Commerce Code
Commerce Code
Episode 157: Using Loyalty Platforms to Create Accessibility and Engagement
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Episode 156: Laying Foundation for the Next Generation of e-Commerce

This week on Commerce Code we speak with Alistair Cotton, Founder & CEO of Integrated Finance. Alistair and his team say their mission is to create infrastructure that enables the next generation of fintechs to build the future of financial services. Stay tuned for lowering barriers in fintech, a dive into some of the nitty-gritty of what Integrated Finance does, and a look at the future of fintech from Alistair's perspective.

Commerce Code
Commerce Code
Episode 156: Laying Foundation for the Next Generation of e-Commerce
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Episode 155: Growing Customer Lifetime Value in Challenging Times

This week on Commerce Code we have a conversation about growing CLV during challenging times. We speak with Ivan Schwartz and James Trocme of Points4Purpose and Aaron Dauphinee of The Wise Marketer. Points4Purpose is a ‘plug-and-play' loyalty platform in cause-related marketing and a longstanding player in the Australian market. Points4Purpose is launching in North America this summer, with a launch event on June 1st in Manhattan at the Australian Trade Commission. You can register for this event using this link: https://events.humanitix.com/pointspurpose-us-launch-purpose-to-profit?_ga=2.195992620.143407546.1679891618-1117783409.1678738833

Commerce Code
Commerce Code
Episode 155: Growing Customer Lifetime Value in Challenging Times
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Episode 154: Opportunities and Risks in Digital ID

This week on Commerce Code we speak with Briana Cohen of TransUnion and Susan Tyburski of Pipl. TransUnion is one of the Big Three credit reporting agencies – with more than 200 million files on credit-active consumers in the U.S. Pipl collects, cross-references, and connects online identity information in the effort to fight fraud. We are discussing: • Recent changes in identity verification – and what breakthroughs are ahead. • Privacy, data ownership and consumer control – where we are now on these key digital I.D. issues, and where we’re headed. • The role consumers play – how aware and bought in are they to the kinds of initiatives these two companies are undertaking now.

Commerce Code
Commerce Code
Episode 154: Opportunities and Risks in Digital ID
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Episode 153: Innovating for Financial Inclusion

This week on Commerce Code we speak with Janitra Taylor, Head of Product at MoCaFi. MoCaFi is a banking and technology company specifically focused on providing services to un-banked and under-banked people of color in an effort to positively impact the wealth gap. Topics of conversation include: • Who's under-banked and un-banked - what's the size of that problem • Barriers to getting better financial services and how tech innovation can make a difference • How MoCaFi is approaching these challenges and some of the successes they've seen • The future and their dreams for what this all looks like when they've accomplished MoCaFi's goals and start to set new ones

Commerce Code
Commerce Code
Episode 153: Innovating for Financial Inclusion
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Episode 152: Navigating the Complex Digital World of Social Media Activation

This week on Commerce Code we speak with Mike Garsin, President of Social Activation at Brand Networks, an Augeo company. Dan and Mike explore the ever-evolving landscape of social media marketing. These experts will delve into the power of social activation - including how to leverage AI-optimized advertising investment, authentic employee advocacy and data-driven brand collaboration to supercharge your social media marketing strategy and presence.

Commerce Code
Commerce Code
Episode 152: Navigating the Complex Digital World of Social Media Activation
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Episode 151: Open Banking: Who’s in Charge?

This week on Commerce Code we speak with Michelle Beyo, CEO & Founder of FINAVATOR. FINAVATOR is a Payments and Future of Finance Consultancy. We have an in-depth conversation with Michelle on open banking and discuss: Where consumers now stand on the issue of who owns their data - and who should; Where open banking is going - which parties are moving it forward, and which are holding it back; Which diversity and inclusion implications are part of this conversation.

Commerce Code
Commerce Code
Episode 151: Open Banking: Who's in Charge?
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Episode 150: Should AI Be Used to Interpret Human Emotions?

This week on Commerce Code we speak with Rana Gujral, Chief Executive Officer of Behavioral Signals. Behavioral Signals is a company that facilitates A.I. mediated conversations to bridge the communication gap between humans and machines by introducing emotional intelligence. Topics of conversation include: How machines are able to understand human emotions – and change their behavior to match; How A.I. mediated conversations can impact outcomes of call-center conversations; Why companies are choosing to incorporate these sorts of interactions into their software solutions.

Commerce Code
Commerce Code
Episode 150: Should AI Be Used to Interpret Human Emotions?
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Episode 149: Creating Win-Win Arrangements Between F.I.s, Consumers and Merchants

This week on Commerce Code we speak with Ed Wogan, Chief Merchant Officer at Valuedynamx, and Mitch Jacobs, Founder & CEO of Plink. Topics of conversation include: How F.I.s can maximize their data and digital banking infrastructure to provide relevant, daily value to credit union and banking customers; Why it's important to tie together a digital presence for local merchants who matter most to consumers; How this new capability impacts the competitive and collaborative dynamic between financial institutions and fintech companies.

Commerce Code
Commerce Code
Episode 149: Creating Win-Win Arrangements Between F.I.s, Consumers and Merchants
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Episode 148: Unpacking the DCA 2022 Industry Study

This week on Commerce Code we speak with Erin Warren, General Manager of Rakuten's Card Linked Offer Network. We unpack the 2022 DCA Industry Study, a wide-reaching survey-based analysis of the state of digital commerce.

Commerce Code
Commerce Code
Episode 148: Unpacking the DCA 2022 Industry Study
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Episode 147: The Definition of a Payments Media Network

This week on Commerce Code we speak with Tom Burgess, President of SnippMedia, to discuss the birth of Payments Media Networks. We will talk about digital media, restrictions on first party data, and an innovative approach to creating SKU-level offers to consumers. Check out Snipp's recent blog post: Retail Media Networks for Banks? The definition of a Payments Media Network. https://www.snipp.com/blog/retail-media-network-for-banks-payments-media-network

Commerce Code
Commerce Code
Episode 147: The Definition of a Payments Media Network
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Episode 146: The Anatomy of the Swipe: Teaching Fintech to Newcomers

This week on Commerce Code, we speak with Ahmed Siddiqui, Chief Payments Officer at Branch, and learn more about what he terms "The Anatomy of the Swipe." Specifically he'll discuss teaching fintech to newcomers.

Commerce Code
Commerce Code
Episode 146: The Anatomy of the Swipe: Teaching Fintech to Newcomers
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Episode 145: Amazon, Venmo, Payments and Interchange Fees

January 10, 2023: This week on Commerce Code, we speak with David True, Partner at PayGility Advisors, and learn more about the future of interchange in light of Amazon and Venmo’s recently announced partnership.

Commerce Code
Commerce Code
Episode 145: Amazon, Venmo, Payments and Interchange Fees
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Episode 144: Some Unfiltered Opinions on 2023

January 4, 2023: This week on Commerce Code, we're taking a look at 2023. It's a big year ahead for the world, the economy, and needless to say for digital commerce. Dan Currell, CEO of the Digital Commerce Alliance, runs down a short year in preview - with a few predictions in there.

Commerce Code
Commerce Code
Episode 144: Some Unfiltered Opinions on 2023
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Episode 143: 2022 Year in Review – Four Stories in Digital Commerce

December 29, 2022: This week on Commerce Code, it’s the year in review. Dan Currell, CEO of the Digital Commerce Alliance, covers four stories that didn't always lead the news, but we think were important in digital commerce.

Commerce Code
Commerce Code
Episode 143: 2022 Year in Review - Four Stories in Digital Commerce
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Episode 142: Transforming Employee and Contractor Payments

This week on Commerce Code we speak with Ahmed Siddiqui, Chief Payments Officer at Branch, and learn more about transforming employee and contractor payments.

Commerce Code
Commerce Code
Episode 142: Transforming Employee and Contractor Payments
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Episode 141: Digital Disruption – Considering the Forces That Will Change Commerce

This week on Commerce Code, Dan Currell, CEO of the Digital Commerce Alliance, is talking economic and technological disruption - some quick reflections after last week's DCA Summit in Washington, DC.

Commerce Code
Commerce Code
Episode 141: Digital Disruption - Considering the Forces That Will Change Commerce
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Episode 140: Harnessing the Power of the Consumer With Philanthropic Card-Linked Offers

This week on Commerce Code we speak with Shwetabh Gautam, Vice President of Financial Institutions at Harness FI. We’ll be learning more about how his organization is building tools and infrastructure to connect payments with purpose.

Commerce Code
Commerce Code
Episode 140: Harnessing the Power of the Consumer With Philanthropic Card-Linked Offers
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Episode 139: Are Big Banks Getting More Agile?

This week on Commerce Code we speak with Dave Passavant, Founder & CEO of Triple, which is a rewards and loyalty platform birthed out of Numo. Numo is PNC Bank’s fintech incubator subsidiary. Dave and Dan pick up some themes from his keynote presentation at the upcoming DCA Summit on Dec. 6th - in particular, they’re talking about how incumbent banks are responding to fintech challengers.

Commerce Code
Commerce Code
Episode 139: Are Big Banks Getting More Agile?
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Episode 138: How Will Emerging Technologies Change Digital Commerce?

This week on Commerce Code, Dan Currell, CEO of the Digital Commerce Alliance, is digging into some data gathered from DCA members in response to questions about emerging technologies and the future of their businesses. Will artificial intelligence change digital commerce forever? How about embedded finance, or the tokenization of identity?

Commerce Code
Commerce Code
Episode 138: How Will Emerging Technologies Change Digital Commerce?
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Episode 137: Consumers Under Pressure and the Impact on Digital Commerce

This week on Commerce Code we speak with Silvio Tavares, Chief Executive Officer of VantageScore, and have a wide ranging conversation about the economy, consumer credit, vulnerable consumer segments, financial and technological innovation, and the economy in 2023.

Commerce Code
Commerce Code
Episode 137: Consumers Under Pressure and the Impact on Digital Commerce
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Episode 136: Blockchaining Loyalty and Rewards

This week on Commerce Code we speak with David Kristal, CEO of Augeo, and Peter Schultze, VP of Crypto Loyalty at Augeo, and assess where card-linked offers stand in 2022, with a few flashbacks to where CLO has been.

Commerce Code
Commerce Code
Episode 136: Blockchaining Loyalty and Rewards
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Episode 135: Converting Customers Online

This week on Commerce Code we speak with Darby Sieben, Chief Product Officer at Unbounce, a firm that pioneered landing pages and the engineering around customer conversion - but before that, Darby was a co-founder of RBC Ampli, an innovative cash-back app from the Royal Bank of Canada. We talk about disruptive technologies, the path ahead in digital commerce - and Darby’s career path through a series of top Canadian organizations.

Commerce Code
Commerce Code
Episode 135: Converting Customers Online
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commerce code paul siegfriend

Episode 134: Economic Disruption and Resilient Consumers

This week on Commerce Code we speak with Paul Siegfried, Senior Vice President of Financial Services at TransUnion, as a Part Two to our conversation from two weeks ago. We talk about some of the bigger issues in retail and financial services these days - including the evolving relationship between online and offline commerce, BNPL, and the resilience of consumers in the face of constant challenges.

Commerce Code
Commerce Code
Episode 134: Economic Disruption and Resilient Consumers
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Episode 133: Consumers and Holiday Commerce – What’s In Store?

This week on Commerce Code we speak with Ed Wogan, SVP, Chief Merchant Officer at Valuedynamx and Manuel Catedral, VP Business Development - Americas at Valuedynamx, and pre-game the 2022 holiday shopping season. We talk trade shows, holiday promotions, BNPL and more.

Commerce Code
Commerce Code
Episode 133: Consumers and Holiday Commerce - What's In Store?
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commerce code paul siegfriend

Episode 132: Consumers, Inflation, and the Holidays

This week on Commerce Code we speak with Paul Siegfried, Senior Vice President of Financial Services at TransUnion, and talk about consumer behavior in the current environment, and the outlook for the holiday season.

Commerce Code
Commerce Code
Episode 132: Consumers, Inflation, and the Holidays
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Episode 131: Engaging (67 Million) Customers With Social and AI

This week on Commerce Code we speak with Chris Curtin, Social Media and Rewards Executive at Bank of America. Chris came to Bank of America just this year, and he brought a wealth of experience working with some of the top global brands in finance and technology.

Commerce Code
Commerce Code
Episode 131: Engaging (67 Million) Customers With Social and AI
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Episode 130: Did Mobile Banking Boom in the Pandemic?

This week on Commerce Code we speak with Mladen Vladic, General Manager of Loyalty Services at FIS, as a Part Two to last week's episode. Last week, we talked about cryptocurrencies and rewards points, and this week we are turning to mobile banking. Did mobile banking boom in the pandemic, and what does that mean for the future of digital commerce?

Commerce Code
Commerce Code
Episode 130: Did Mobile Banking Boom in the Pandemic?
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Episode 129: Crypto After the Crash

This week on Commerce Code we speak with Mladen Vladic, General Manager of Loyalty Services at FIS. We look back at a wild year for crypto after speaking with Mladen on episode 60, and look forward to what's ahead for cryptocurrencies, customers and banks. We also catch up on another alternative currency with a lot of fans these days: pay-with-points, an area where Mladen has lots of experience.

Commerce Code
Commerce Code
Episode 129: Crypto After the Crash
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Episode 128: Considering Honey Automatic Coupons – and Student Loan Relief

This week on Commerce Code, Dan Currell, Chief Executive Officer of the Digital Commerce Alliance, takes a closer look at two issues. First, what’s the story on Honey, a discount app bought by PayPal back in 2020 for a whopping $4 billion. Second, how will the student loan relief announced by U.S. President Joe Biden impact the American consumer - and how soon will it make a difference?

Commerce Code
Commerce Code
Episode 128: Considering Honey Automatic Coupons - and Student Loan Relief
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Episode 127: Expanding the Spending Power of Loyalty Rewards

This week on Commerce Code we speak with Simon Goldstein, Founder & CEO of Rethink Loyalty, and discuss the evolution of loyalty rewards.

Commerce Code
Commerce Code
Episode 127: Expanding the Spending Power of Loyalty Rewards
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Episode 126: Summer Vacations, Market News and Monster Malls

This week on Commerce Code, Dan Currell, Chief Executive Officer of the Digital Commerce Alliance, is vacationing in northern Ontario out of internet range, so on this episode we'll stick to this week's economic and digital commerce news highlights. Enjoy this summer break episode and we'll return with a full Commerce Code episode next Friday.

Commerce Code
Commerce Code
Episode 126: Summer Vacations, Market News and Monster Malls
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Episode 125: Hey, Where Did Everyone Go? Employee Shortages and Labor Market Economics

This week on Commerce Code we speak with Tim Lee of Full Stack Economics, a Washington, D.C. based economic analysis firm, and learn more about the current shortage of workers.

Commerce Code
Commerce Code
Episode 125: Hey, Where Did Everyone Go? Employee Shortages and Labor Market Economics
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Episode 124: The 2022 Travel Roller Coaster – Talking Consumers and Offers

This week on Commerce Code we speak with Ed Wogan, SVP, Chief Merchant Officer at Collinson Valuedynamx, and Ted Mooney, CEO & Founder at Travel.Win, and discuss the ups and downs of current and future travel in 2022.

Commerce Code
Commerce Code
Episode 124: The 2022 Travel Roller Coaster - Talking Consumers and Offers
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Episode 123: The Economy & The Consumer

This week on Commerce Code we speak with Tim Lee, Reporter for Full Stack Economics, and explore consumer behavior in the current, volatile economy. Full Stack Economics is an independent publication based in Washington, D.C.

Commerce Code
Commerce Code
Episode 123: The Economy & The Consumer
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Episode 122: Using Digital Tools to Make Home Improvement Better

This week on Commerce Code we speak with Danielle Putnam, President of The New Flat Rate. We discuss how to improve home improvement, and we’ll take a look at homeowners’ spending behavior during the pandemic.

Commerce Code
Commerce Code
Episode 122: Using Digital Tools to Make Home Improvement Better
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Episode 121: What Did You Just Call Me? Names in Commerce

This week on Commerce Code we speak with Keshav Malani, Co-Founder & CEO of NameDrop, and talk all about names. NameDrop is a digital service that helps people pronounce others' names correctly by linking them to a correct audio pronunciation of the name.

Commerce Code
Commerce Code
Episode 121: What Did You Just Call Me? Names in Commerce
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Episode 120: Inflation and the Consumer in 2022

This week on Commerce Code, Dan Currell, Chief Executive Officer of the Digital Commerce Alliance, takes a dive into consumers and inflation in 2022.

Commerce Code
Commerce Code
Episode 120: Inflation and the Consumer in 2022
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Episode 119: Merchant Codes in Mainstream News

This week on Commerce Code, Dan Currell from the Digital Commerce Alliance talks all about merchant codes - which broke through into the mainstream media this week.

Commerce Code
Commerce Code
Episode 119: Merchant Codes in Mainstream News
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Episode 118: Super Apps and Mobile Wallets: Do They Have a Future?

This week on Commerce Code, Dan Currell from the Digital Commerce Alliance discusses the present and future of super apps. Dan pulls an interview that took place a year ago featuring Erin Warren of Rakuten, and reflects on where we currently stand on mobile wallets and super apps.

Commerce Code
Commerce Code
Episode 118: Super Apps and Mobile Wallets: Do They Have a Future?
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Episode 117: Better Credit Scores, Smarter Securitization

This week on Commerce Code we speak with Latonia Hubbs, Senior Vice President - Head of Capital Markets and Strategic Alliances at VantageScore, and learn about the role credit scores play in debt securitization.

Commerce Code
Commerce Code
Episode 117: Better Credit Scores, Smarter Securitization
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Episode 116: Cash, Debit, Credit and Consumers

This week on Commerce Code we speak with Nader Henin, AVP, Commerce at Interac. Interac is a Canadian interbank network, so on this episode we're talking cash, debit, cards and consumer expectations.

Commerce Code
Commerce Code
Episode 116: Cash, Debit, Credit and Consumers
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Episode 115: Law & Policy Roundup: Regulators Grapple with Cutting-Edge Artificial Intelligence

This week on Commerce Code, Dan Currell, Managing Director at AdvanceLaw, takes a deep dive into AI and public policy, with actions from both sides of the Atlantic touching issues of global importance for one of the world's most powerful emerging technologies.

Commerce Code
Commerce Code
Episode 115: Law & Policy Roundup: Regulators Grapple with Cutting-Edge Artificial Intelligence
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Episode 114: Considering the Future of Financial Data

This week on Commerce Code, Dan Currell, Managing Director at AdvanceLaw, reflects on key points from DCA's Financial Data Forum where industry executives gathered to discuss best practices in data personalization, transparency, security and interoperability.

Commerce Code
Commerce Code
Episode 114: Considering the Future of Financial Data
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Episode 113: Is the Economy Waking Up With a Post-Covid Credit Hangover?

This week on Commerce Code we speak with Dr. Emre Sahingur, SVP of Predictive Analytics, Research and Product Management at VantageScore, and dive deeper into the post-pandemic consumer credit analysis.

Commerce Code
Commerce Code
Episode 113: Is the Economy Waking Up With a Post-Covid Credit Hangover?
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Episode 112: How to Direct Internet Traffic

This week on Commerce Code we speak with Farzad Rashidi, Co-Founder of Respona, and learn more about driving internet traffic to your website. For just about everyone in the space, at some point it matters how, and how fast, people can find your website through a Google search.

Commerce Code
Commerce Code
Episode 112: How to Direct Internet Traffic
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Episode 111: Travel in 2022

This week on Commerce Code we speak with Ed Puckhaber, President & COO of Thanks Again, and learn more about evolving travel spending patterns in 2022.

Commerce Code
Commerce Code
Episode 111: Travel in 2022
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Episode 110: Is the Finance Stack Holding Fintech Back?

This week on Commerce Code we speak with Juan Andrade, Founder & CEO of Rebank, and learn more about the finance challenges of startups. Rebank's tool allows startup founders to access all their bank accounts and payments in one place, easing the burden of tracking finances.

Commerce Code
Commerce Code
Episode 110: Is the Finance Stack Holding Fintech Back?
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Episode 109: NFTs, Web3, and the Future of Blockchain

This week on Commerce Code we speak with Greg Consiglio, Co-Founder & Chief Strategy Officer at Moonwalk, about NFTs, Web3, and the internet's blockchain future. Moonwalk helps brand-intensive organizations build communities using NFTs.

Commerce Code
Commerce Code
Episode 109: NFTs, Web3, and the Future of Blockchain
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Episode 108: Is Crypto a Pathway to Better Loyalty Programs?

This week on Commerce Code we speak with David Kristal, Chief Executive Officer of Augeo, and Peter Schultze, Vice President, Crypto Loyalty at Augeo, and explore the intersection of cryptocurrencies and loyalty programs. We also discuss Augeo's product called Heaps, a loyalty program that allows loyalty points to be redeemed for cryptocurrencies.

Commerce Code
Commerce Code
Episode 108: Is Crypto a Pathway to Better Loyalty Programs?
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Episode 107: Diversity in Digital Commerce

This week on Commerce Code we speak with Tim DeSoto, Head of Membership Programs, Partnerships & Innovation at Sam's Club, and discuss the importance of diversity in digital commerce when the stakes are high.

Commerce Code
Commerce Code
Episode 107: Diversity in Digital Commerce
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Episode 106: Can Big Banks Be Agile?

This week on Commerce Code we're focusing on digital transformation in a conversation with Anoop Gala, Senior Vice President of Client Services at Orion, a digital transformation and product development services firm.

Commerce Code
Commerce Code
Episode 106: Can Big Banks Be Agile?
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Episode 105: Innovating and Enriching Banks’ Customer Relationships

This week on Commerce Code we speak with Campbell Shaw, SVP FI & Publisher Partnerships at Cardlytics, and learn more about enriching banks' customer relationships during difficult times.

Commerce Code
Commerce Code
Episode 105: Innovating and Enriching Banks' Customer Relationships
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Episode 104: Achieving Customer Empathy

This week on Commerce Code we speak with Jared Carr, Chief Customer Officer at QualSights, and learn about new approaches to gaining customer insights. QualSights is a global insights technology platform targeted to brands and agencies.

Commerce Code
Commerce Code
Episode 104: Achieving Customer Empathy
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Episode 103: Fin-tech Innovation and Open Banking

This week on Commerce Code we speak with Michelle Beyo, CEO & Founder of FINAVATOR, and learn more about fin-techs collaborating with traditional banks. FINAVATOR is a strategy and consulting firm working in fin-tech marketing, open banking, payments & prepaid solutions, challenger banks, micro loans, rewards, and loyalty.

Commerce Code
Commerce Code
Episode 103: Fin-tech Innovation and Open Banking
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Episode 102: Simplifying Payments for Field Service Providers

This week on Commerce Code we speak with David Giannetto, CEO of WorkWave, and learn more about payment simplification for small businesses. One of the many services WorkWave provides to its customers is payment processing, as well as field service software and solutions.

Commerce Code
Commerce Code
Episode 102: Simplifying Payments for Field Service Providers
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Episode 101: New Solutions for Loyalty Programs and Consumers

This week on Commerce Code we speak with Pete Howroyd, CEO & Founder of Swapi. We discuss how loyalty programs, like Swapi, lift the actual burden of loyalty program or fin-tech management, and instead package it as a solution. Swapi allows consumers to earn and redeem rewards inside the Swapi ecosystem.

Commerce Code
Commerce Code
Episode 101: New Solutions for Loyalty Programs and Consumers
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Episode 100: Using More Precise Spending Data to Know Customers Better

This week on Commerce Code we speak with Izabella Gabowicz, Chief Operating Officer at Sensibill. Sensibill uses precise customer spend data and analytics to help financial institutions better understand their customers. We discuss the goal of helping consumers achieve financial wellness through more accurate and insightful personalized service from their financial institutions.

Commerce Code
Commerce Code
Episode 100: Using More Precise Spending Data to Know Customers Better
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Episode 99: Selling to the Chinese Consumer

This week on Commerce Code we speak with Rick Parada, President of RebatesMe. RebatesMe is a global cash-back website partnering with over 3,000 stores worldwide. Cross-border trade has plenty of opportunity, and today we'll focus on the trans-Pacific retail trade and selling to Chinese consumers online.

Commerce Code
Commerce Code
Episode 99: Selling to the Chinese Consumer
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Episode 98: Rethinking Loyalty for Specialty Merchants and Every Customer

This week on Commerce Code we speak with Simon Goldstein, Founder & CEO of Rethink Loyalty, and Doug Glazer, Sr. Director, Customer Loyalty & Gift Cards at Fanatics. We discuss the broad base of consumers and how loyalty programs can engage those consumers with their favorite brands, even when purchases with those brands are not necessarily frequent or large.

Commerce Code
Commerce Code
Episode 98: Rethinking Loyalty for Specialty Merchants and Every Customer
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commercecode mehmet sezgin

Episode 97: Who Won and Lost in 2021? A Look at Retailers and Banks

This week on Commerce Code we speak with Mehmet Sezgin, Founder & CEO of myGini, and take stock of how retailers and banks have performed during the pandemic. myGini is an AI-driven loyalty, rewards and customer engagement platform.

Commerce Code
Commerce Code
Episode 97: Who Won and Lost in 2021? A Look at Retailers and Banks
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Episode 96: Nudging Consumers Into Retirement Savings and Charitable Giving

This week on Commerce Code we speak with Ramy Nassar, Chief Experience Officer at Olive. Olive lets consumers round up transactions and put the round-up value into their retirement savings, towards charitable giving, or to save for major purchases. We discuss how this helps people reach their financial goals and how it's all made possible through better technology.

Commerce Code
Commerce Code
Episode 96: Nudging Consumers Into Retirement Savings and Charitable Giving
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Episode 95: Ad Evolution: Precision Marketing and Card-Linked Offers

This week on Commerce Code we speak with David Kristal, CEO of Augeo & Executive Chair of Figg, and Brandon Dols, President of Figg. We discuss Super Bowl audience size, predictions for 2022, and performance marketing through card-linked offers. When it comes down to Super Bowl vs. Card-linking, what would you choose?

Commerce Code
Commerce Code
Episode 95: Ad Evolution: Precision Marketing and Card-Linked Offers
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Episode 94: A Critical Review Of How We Did On Our 2021 Predictions

This week on Commerce Code, Dan Currell, Managing Director at AdvanceLaw, and Becca Donahue, Senior Director of Meeting Services at the Digital Commerce Alliance, assess DCA's predictions for 2021. These predictions were laid out in episode 47, when Silvio Tavares explained his big five predictions for the year.

Commerce Code
Commerce Code
Episode 94: A Critical Review Of How We Did On Our 2021 Predictions
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Episode 93: Simplifying Payments by Embedding Transactions Into Retail Software

This week on Commerce Code we speak with Spartak Buniatyan, CEO & Founder of PayEngine. PayEngine is one of the many innovators in digital commerce, and they provide white label payment capabilities into the software used by retailers.

Commerce Code
Commerce Code
Episode 93: Simplifying Payments by Embedding Transactions Into Retail Software
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Episode 92: Opportunity for Millions by Re-Thinking Consumer Credit Scores

This week on Commerce Code we speak with Dr. Emre Sahingur, SVP of Predictive Analytics, Research and Product Management at VantageScore, and discuss the topic of who is included in the credit economy, who isn't, and why.

Commerce Code
Commerce Code
Episode 92: Opportunity for Millions by Re-Thinking Consumer Credit Scores
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Episode 91: Loyalty Programs and the 2021 Holiday Shopper

This week on Commerce Code we dig deeper into the holiday shopper and the performance of loyalty programs with James Berry, Commercial Director, Valuedynamx at Collinson Valuedynamx

Commerce Code
Commerce Code
Episode 91: Loyalty Programs and the 2021 Holiday Shopper
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Episode 90: Specialized Banking at Scale: Lawyers and Money

This week on Commerce Code we speak with Paul Garibian, Chief Executive Officer of Nota by M&T Bank, who has done as much as anyone to support the small and solo firm lawyers. One section of the economy that has always had some solo players is law, so Nota is there to provide specialized services to these small and solo firms.

Commerce Code
Commerce Code
Episode 90: Specialized Banking at Scale: Lawyers and Money
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Episode 89: Charitable Giving & Powerful Consumer Brands – A Thanksgiving Conversation with Gregg O’Neill from in/PACT

This week on Commerce Code we speak with Gregg O'Neill, Chief Revenue Officer at in/PACT, about the intersection of individual giving, consumer brand connection and digital commerce. in/PACT is a longstanding player in connecting commerce to philanthropic causes.

Commerce Code
Commerce Code
Episode 89: Charitable Giving & Powerful Consumer Brands - A Thanksgiving Conversation with Gregg O'Neill from in/PACT
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Episode 88: Connecting with the New Traveler – building an all-new flights platform for rewards, loyalty and booking at AIR MILES

This week on Commerce Code we learn more about connecting with the new traveler by speaking with Tom Rummel, Vice President, Travel Rewards at AIR MILES. AIR MILES is Canada's largest coalition loyalty program that recently launched its all-new flights platform integrating rewards, loyalty and booking.

Commerce Code
Commerce Code
Episode 88: Connecting with the New Traveler - building an all-new flights platform for rewards, loyalty and booking at AIR MILES
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Episode 87: Can AI Understand Customers Better? Software That Hears Our Emotions

This week on Commerce Code we speak with Rana Gujral, Chief Executive Officer of Behavioral Signals, about people, their feelings, and the importance of managing people as people. Behavioral Signals is an AI firm using voice recognition to analyze the mood and emotional state of people as they enter a call center or support system.

Commerce Code
Commerce Code
Episode 87: Can AI Understand Customers Better? Software That Hears Our Emotions
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Episode 86: Commerce with a Conscience – How Companies are Making Big Investments in Trade for Good

This week on Commerce Code, Dan Currell, Managing Director at AdvanceLaw, and Becca Donahue, Senior Director of Meeting Services at the Digital Commerce Alliance, highlight a few more companies, as a part two to episode 69, that are promoting causes that positively impact our society. We discuss how these companies have demonstrated their commitment to the well-being of the world and how they're focusing on "Trade for Good."

Commerce Code
Commerce Code
Episode 86: Commerce with a Conscience - How Companies are Making Big Investments in Trade for Good
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Episode 85: Financial Inclusion – Can We Finally Harness the Social Power of Credit Data?

This week on Commerce Code we speak with Silvio Tavares, President & CEO of VantageScore, a leading credit score model developer. We talk about the future of rich data and financial access, and how to bring everyone into a vital economy by removing barriers that have kept certain groups out in the past.

Commerce Code
Commerce Code
Episode 85: Financial Inclusion – Can We Finally Harness the Social Power of Credit Data?
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Episode 84: Acting on Consumer Values – Connecting Community, Product & Brand

This week on Commerce Code we speak with Brianna Kilcullen, Founder & CEO of Anact, about turning community action into commercial success. Anact is a home goods brand that launched with a particularly clear vision for how its primary product reflects the organization's values.

Commerce Code
Commerce Code
Episode 84: Acting on Consumer Values - Connecting Community, Product & Brand
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